Hisaabii Salon

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Terms of Service

Last updated: 11 October 2026

1. Acceptance of terms

These Terms of Service (“Terms”) govern access to and use of Hisaabii Salon, an online system for running salons and barbershops in Saudi Arabia, including its ZATCA e-invoicing features (the “Service”).

By creating an account or otherwise using the Service, you agree to these Terms on behalf of yourself and the salon or business you represent.

2. Description of the service

Hisaabii Salon provides tools to manage one or more salons: services and prices, appointments, checkout and receipts, invoices and credit and debit notes, coupons, offers and loyalty points, customers, stock, staff and payroll records, and reports, together with the steps that prepare your invoices and report them to ZATCA.

The features available to you depend on your plan and on how you set up your salon. We may improve, add or remove features, and will give reasonable notice of material changes.

3. Accounts and responsibilities

You must give accurate registration information and keep your password secure. You are responsible for everything done under your accounts and for giving access only to the right people in your team, each with the right role.

You must make sure that the business information you enter, including VAT numbers, addresses, prices and invoice content, is accurate and lawful. You are responsible for the information you record about your customers and employees and for having the right to record it. You must not misuse the Service or try to access it without permission.

4. Fees and payment

Use of the Service may require a paid subscription. The price, the billing period and the payment method are the ones shown to you or agreed with you when you subscribe.

Fees are generally non-refundable, except where the law requires a refund or we expressly say otherwise. If a payment is not received, we may limit access to the Service until it is settled, after giving you notice.

Prices may be subject to VAT as required by Saudi law.

5. Acceptable use

You may use the Service only for lawful business purposes. You must not upload malware, infringe the rights of others, send spam, attempt to reverse engineer the Service except as the law allows, or use the Service to break tax or privacy rules.

We may suspend or end access in case of a violation, abuse, or risk to the Service or to other customers.

6. Data ownership and license

You keep ownership of the content and records you put into the Service, including your salon, customer, staff and invoice records (“Customer Data”). You give Hisaabii Salon a limited licence to host, process, transmit and display Customer Data only to provide and improve the Service and as described in the Privacy Policy.

Hisaabii Salon and its licensors keep all rights in the software, the brand and the documentation of the Service. These Terms do not transfer any of our intellectual property to you.

7. ZATCA and tax compliance

Hisaabii Salon provides software features that help you prepare electronic invoices and report them in line with ZATCA requirements. The Service carries out the technical steps. It does not replace your legal obligations as a taxpayer and a business.

You remain solely responsible for the accuracy of what is on your invoices, including your salon’s name, VAT number, prices and VAT treatment, for the one-time codes that connect your salon to ZATCA, for following up any invoice that ZATCA did not accept, and for your overall tax compliance under Saudi law. We do not provide tax, legal or accounting advice.

8. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE NOT ALLOWED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HISAABII AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.

9. Suspension and termination

You may stop using the Service at any time. To close your account or cancel a subscription, contact us.

We may suspend or end access for non-payment, breach of these Terms, legal risk, or if the Service is discontinued. When access ends, your right to use the Service ends. We may delete or keep Customer Data as described in the Privacy Policy and as the law requires.

10. Governing law

These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-law rules. Courts in Saudi Arabia shall have exclusive jurisdiction, except where mandatory consumer or local rules require otherwise.

11. Changes to these Terms

We may update these Terms from time to time. We will update the “Last updated” date and may notify you through the Service or email for material changes. Continued use after the effective date constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms: legal@hisaabii.com

Privacy Policy

Last updated: 11 October 2026

1. Introduction

Hisaabii Salon is an online system for salons and barbershops in Saudi Arabia. It covers services, appointments, checkout, ZATCA e-invoicing, customers, staff and reports. This Privacy Policy explains what information we collect, how we use it and who we share it with when you use our web and desktop applications and related services (the “Service”).

This policy is for salon owners and their staff who sign in to the Service. If you are a customer of a salon that uses the Service, the salon decides what it records about you, and we process that information on the salon’s behalf as described below.

By creating an account or using the Service, you acknowledge the practices described here. If you do not agree, please do not use the Service.

2. Information we collect

Account data: your name, email address, password (stored in hashed form), language preference and account settings.

Salon profile data: the salon’s name, VAT number, commercial registration number, address, logo, contact details and the settings you choose.

Records you create in the Service: services and prices, appointments, invoices and credit and debit notes, coupons, offers and loyalty points, stock, and the reports built from them.

Information about your customers that you or your staff enter: names, mobile numbers, email addresses, visits, purchases and loyalty points. You decide what to record, and you are responsible for having the right to record it.

Information about your employees that you enter: identity and residency details, visa dates, roles, salaries, advances, payments and any documents you upload.

Technical and usage data: device and browser information, IP address, the cookies needed to keep you signed in, and diagnostic logs needed to run and secure the Service.

Payment data: if your salon switches on online payment, card payments are handled by the payment provider (Moyasar) through your salon’s own account with them. Hisaabii Salon does not receive or store full card numbers.

3. How we use information

We use information to provide and improve the Service: signing you in, running your salon’s account, creating invoices and receipts, reporting invoices to ZATCA when you issue them, sending the notifications and emails you ask for, support, security monitoring and fraud prevention.

We process information about your customers and employees only to provide the Service to your salon and on your instructions. We do not sell it, and we do not use it to advertise to them.

We may use aggregated or de-identified information that cannot reasonably identify you or your customers for analytics and to improve the product.

4. Who we share information with

ZATCA (Fatoora): when you issue an invoice or a credit or debit note, the Service sends it to ZATCA’s Fatoora platform, as Saudi e-invoicing rules require. That platform is run by the Zakat, Tax and Customs Authority under its own terms.

Hostinger email (SMTP): delivery of emails such as verification codes, team invitations, alerts and documents you send through the Service.

Automatic translation (Google Gemini): when you type text in a field that has an English and an Arabic version, such as a service name or your salon’s address, that text may be sent to the translation service to suggest the other language.

Moyasar: only if your salon switches on online payment, and through your salon’s own Moyasar account.

Hosting, database and infrastructure providers that run the Service. We require every provider to handle information only as needed to provide its service to us.

5. Data retention

We keep account and salon data while your account and salons remain active, and for a reasonable period afterwards to meet legal, accounting, dispute and security needs.

Invoices and related tax records are subject to the retention periods that Saudi tax rules place on your business. Those obligations are yours as the taxpayer. The Service stores the records you create so that you can run your salon and show compliance, but deleting an account does not remove your duty to keep tax documents. Contact us if you need an export before closing a salon.

6. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, protect your account, remember your language and run the essential parts of the Service. If you block these cookies, signing in and core features may stop working.

7. Your rights and choices

Depending on the law that applies to you, you may ask to see, correct or delete the personal data we hold about you, or object to certain uses of it. Salon owners can also update most salon, customer and staff data directly in the Service.

If you are a customer of a salon that uses the Service, please contact that salon first: it decides what is recorded about you. We will help the salon answer your request.

Some records cannot be fully erased where we must keep them for legal, regulatory or security reasons. We will explain any limits when you make a request.

8. Security

We apply administrative, technical and organisational measures designed to protect information, including access controls, encryption in transit and monitoring. No method of transmission or storage is completely secure. You are responsible for keeping your password safe and for giving each member of your team only the access their role needs.

9. Children’s privacy

The Service is a business tool for salon owners and their staff. It is not directed to children, and children may not create accounts.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will change the “Last updated” date and, when a change is material, tell you through the Service or by email.

11. Contact

Privacy questions: privacy@hisaabii.com